Our goal is to treat you as if you are a member of our own family! We want to achieve a perfect result for you through efficient and comprehensive treatment. Each team member is certified in radiology, coronal polishing, CPR, dental office emergencies, and OSHA infection control. We attend classes for CPR and OSHA compliance, as well as continuing education courses on the TAP 3 sleep apnea appliance and Damon brackets. We strive to treat each of our patients with the highest level of care by staying in touch with the latest advances in orthodontic technology.

Front Office Staff

DeniseDenise Freeze

Appointment Coordinator

I have been in the field of orthodontics since 1978 and with Dr. Austin since he started practicing in 1999. I enjoy working with Dr. Austin because his passion for beautiful smiles makes him one of the best! We have fun in our office while keeping our patients as our #1 focus! Seeing our patients come in for the first time, being there for them and their family during treatment, and seeing them end up with beautiful, glowing smiles is worth more to me than words can express! In my free time, I enjoy living on my farm with all of our animals, and spending time with my family and with my five grandkids! God has blessed me for giving me a chance to work in a practice with such wonderful people and being able to meet and help people every day.

AshleeAshlee Kennemore

Treatment Coordinator

I started working at Austin Orthodontics in November 2007. I have been Treatment Coordinator since January of 2010. I love working in orthodontics! Watching our patients grow more confident in themselves because of their new beautiful smile is so rewarding! I have been married to my wonderful husband Aaron since 2008 and we welcomed the most perfect little boy named Drew in 2013. We also have a beagle named Kuechly. GO PANTHERS! We love spending time together with family and friends and traveling as much as possible!

AmyAmy Caskey

Financial Coordinator

I have worked in the orthodontic and general dentistry fields since 1990. I love helping others feel better by improving their smiles! I am married to a fabulous man and we have a wonderful daughter. When at home, I enjoy spending time with my family and friends, and cooking!

KellieKellie Boston

Lab Technician

I started with Dr. Austin's office at age 13. (As a patient, of course!) As a former patient, surgery case, and current patient, I know that orthodontic work not only improve our smiles, but our lives! BRACES ROCK!! I have a wonderful husband and two wonderful children. In my free time, I enjoy spending time with family and friends!

Clinical Staff

JudyJudy Croson

Clinical Assistant

I started working at Austin Orthodontics in February 2013, three days before my third grandson was born! I spent the first part of my career working in Virginia where my husband and I are from. I bring 30+ years of experience with me and a love for ortho that still keeps it exciting for me. When I’m not at work I enjoy gardening or traveling to Virginia to visit my son and daughter and six grandsons!

ChanelChanel Etheridge

Clinical Assistant

I have been working in orthodontics for 20 years. I truly enjoy seeing the beautiful smile transformations. I love the confidence it brings to not only children but also adults! I am originally from Pensacola, Florida so it goes without saying that I love sandy white beaches, seafood and live music. On the weekends, you can usually find me on the dirt bike track cheering on my son or hanging out with my daughter. I love participating in FunRuns with my friends, traveling to new places and exploring new restaurants.

TiffanyTiffany Ward

Clinical Assistant

I started as a patient of Dr. Austin when I was younger and had such an amazing experience, I strived to make it my profession! I officially joined the Austin Ortho team in February 2015 and it has been fulfilling, rewarding and so much fun! I love having a part in beautiful smile transformations. When I'm not adjusting your braces, my weekends are usually busy taking pictures. I'm also a portrait photographer! In my free time I love spending time with my boyfriend Trevor! I'm a huge animal lover, so if you're in my chair I'd love to know about your furry friends!

Brandy MooreBrandy

Clinical Assistant

I joined the wonderful team at Austin Orthodontics in July 2016 but have been in the orthodontics field since 1997 as a clinical technician. I love getting to know our patients and working with them and watching their smile transform into a masterpiece! I reside in Lincolnton with my husband, three children and one fur baby. I enjoy spending time with family and friends, trying new restaurants, shopping and going to the beach or mountains.

Ally DraperAlly

Clinical Assistant

I joined the Austin Orthodontics team in October of 2017. I started my career in the dental field in 2015 in my home state of Connecticut where I worked in a pediatric office. When I'm not adjusting braces, I love to walk my dog Marcus and hang out with family and friends.


Carolyn Ellis

Clinical Assistant

Bio coming soon

Carol Dotson

Clinical Assistant

I have been in the Orthodontic field for over 4 years. I just love working with some of the coolest patients now. After living in Northern Ohio all my life, my husband and I started a new adventure with my son and daughter here in North Carolina in 2012. We love the area and the people that we have met. I enjoy spending time on the lake, at the ocean and in the mountains. I also enjoy volunteering/coaching volleyball and cheer teams that my daughter is involved in.

Julie Lee

Front Desk

 I have been in dentistry since November of 2018 and started at Austin Orthodontics in February of 2019. I have been married to my husband Scott for 23 years and together we have 4 wonderful children; Caleb, Cassy, Cadence and Camdyn! You will usually find me at a dance competition or softball field! I love spending time with family and friends as much as possible!